Terms of Use

Terms Of Use

Access, use and purchasing services and/or orders of this webpage “ infotsr.com “ is governed by the Terms of Use . Please review this Agreement prior to using the webpage. If you continue to browse and use this website, you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern Les Systèmes Info TSR Inc.’s relationship with you in relation to this website. If you disagree with any part of these terms and conditions, please do not use our website.

How we use your information

Les Systèmes Info TSR Inc. considers your privacy very important. We do not sell, trade, or rent your Personally Identifiable Information to others without your consent. Les Systèmes Info TSR Inc. may hold your personal details in order to process your order. When placing an order with us we store and send you the details of your order as well as our general terms via email. Additionally we will disclose your Personally Identifiable Information to third parties to charge your credit card, fill your order, deliver your order, provide customer service, provide you with credit and deliver promotional emails to you from Les Systèmes Info TSR Inc. For example, we must release your credit card information to the card-issuing bank to confirm payment; and release your address and telephone information to the delivery service to deliver products that you ordered.

Use and storage of data

If you have registered with us, or ordered items from us, we will have your email address, telephone number, postal address and the method you chose to make your purchase with.

We do not store any payment details. Once you have entered your payment details into the site we will use them for the transaction they have been entered for and that transaction only.


To prevent any unauthorized persons accessing your data, it is protected throughout the payment process. Your personal and payment details are captured online using industry-standard technology, which encrypts all information to make it secure. When you visit any of the secure areas of our site you'll notice that the web address begins 'https' and a padlock icon appears in the address bar..

What We Do With Your Personal Information

The information we collect will only be used by Les Systèmes Info TSR Inc. and our third parties for the purpose of your participation in the Order experience. Where you have given us permission we will also send you marketing and service emails promoting our goods and services. The information we collect will not be supplied to any other third party without first obtaining your consent, unless we are obliged or permitted by law to disclose it.

Where we store your personal data

The data that we collect from you may be transferred to, and stored at, a destination outside Les Systèmes Info TSR Inc. By submitting your personal data, you agree to this transfer, storing and processing. We will take all steps reasonably necessary to ensure that your data is treated securely. Unfortunately the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorized access.


This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.

All trademarks reproduced in this website, which are not the property of, or licensed to the operator, are acknowledged on the website.

Unauthorized use of this website may give rise to a claim for damages and/or be a criminal offence.


The information contained in this website is for general information purposes only. The information is provided by Les Systèmes Info TSR Inc. and while we endeavor to keep the information up to date and correct, we make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability or availability with respect to the website or the information, products, services, or related graphics contained on the website for any purpose. Any reliance you place on such information is therefore strictly at your own risk.

In no event will we be liable for any loss or damage including without limitation, indirect or consequential loss or damage, or any loss or damage whatsoever arising from loss of data or profits arising out of, or in connection with, the use of this website.

Through this website you are able to link to other websites which are not under the control of Les Systèmes Info TSR Inc. We have no control over the nature, content and availability of those sites. The inclusion of any links does not necessarily imply a recommendation or endorse the views expressed within them.

Every effort is made to keep the website up and running smoothly. However, Les Systèmes Info TSR Inc. takes no responsibility for, and will not be liable for, the website being temporarily unavailable due to technical issues beyond our control.

Les Systèmes Info TSR Inc. and including our partners, employees, agents, contractors, and other third parties associated with running the Website, to the maximum extent permitted by law, disclaim all liability and responsibility for any loss or damage that might be suffered by you or any third party caused by the Website or the products sold on it INCLUDING, WITHOUT LIMITATION, LOSS OR DAMAGE SUFFERED AS A RESULT OF NEGLIGENCE.


All information, prices, pictures, descriptions, and the content of the pages of this website is for your general information and use only. It is subject to change without notice.


We reserve the right, at our sole discretion, to modify or replace these Terms at any time. What constitutes a material change will be determined at our sole discretion. By continuing to access or use infotsr.com after those revisions become effective, you agree to be bound by the revised terms. If you do not agree to the new terms, please refrain from using our services / website infotsr.com.

Product Availability

Product may be unavailable subject to supply limitations, and unavailable for delivery. Les Systèmes Info TSR Inc. reserves the right, at any time, without liability and without prior notice, to revise or cease to make available any or all of the products. If a Product should become unavailable following your completed order, Les Systèmes Info TSR Inc. will contact you and offer you the right to a full refund, or to replace the order of equal value.

Recycling Fees

Recyling fees will be added to your order at checkout once your shipping location is entered.Fees will be charged accordingly to province and product category being purchased.Please refer to FAQ section for more information.If a refund is authorized then EHF (Environmental Handling Fees are refunded).

Shipping and Handling

Fees you as the buyer are reponsible for, associated with your purchase including but not limited to shiping and handling and other applicable fees.Standard Shipping rates are applied to your order, our Liability for any Damage is limited by the Carrier's terms and conditions.If needed and you wish to purchase addtional insurance please contact prior to placing your order and we will gladly help with the transaction. Please note we can not guarantee any delivery date/time  information which is passed on to us by the Carrier.

Return Policy 

An exchange or return policy on our products still in their factory sealed boxes  (in resellable condition  with original proof of purchase) is offered by Les Systèmes Info TSR Inc within 5 days of your original purchase date. Please note a 15% restocking fee of the purchase price will be applied to all authorized returns except for defective returns.You can fill out the form here. Please note unauthorized returns without a RMA number will not be accepted.

Non Returnable Goods :

  1. Refurbished goods are sold "as is" for all waranty or repair issues  please contact the manufaturer.
  2.  No Returns on opened Software , due to copyright laws , exchange only for the same product if defective.
  3. No Returns on non-comptability issues, customized PC's, Special order, liquidation and clearance items  and Optional upgrades such as hdd,memory,video cards etc.
  4. Opened Toner and ink catridges
  5. Products from Lenovo , Toshiba and Hewlett-Packard are repair only , Les Systèmes Info TSR Inc. will not credit, replace or exchange these products. It is important you fill out the warranty product cards to ensure coverage. Please contact us to for any help.
  6. All products are sold with manufacturers Warranty unless stated otherwise, please fill out all warranty cards. All Products will be repaired or replaced in accordance with manufacturer's warranty terms and conditions.

The client is responsible for all shipping and handling charges back to Les Systèmes Info TSR Inc. including risk of loss on returned goods.All setup ,installation and shipping and handling fees are non-refundable.Refunds on authorized Returns will be credited to the original method of payment within 7-days after we receive the order back to us within 7 -10 days.